baji2's Privacy Policy

1. Introduction

baji2 operates a reliable online betting and casino platform for users in Bangladesh. When you use the baji2 website, create an account, or use our services, we collect and process certain personal information. This privacy policy explains in detail what information is collected, why it is collected, how it is used, and what rights you have over your information.

This policy applies to all baji2 services, websites, and applications. By using our services, you are considered to have agreed to the terms of this privacy policy. We therefore ask you to read this policy carefully.

baji2 treats your privacy as its highest priority. Our policy is to collect only the information necessary to provide our services, and that information is never sold or transferred to third parties without authorization.

2. What Information We Collect

2.1 Information Provided at Registration

When you create an account on baji2, the following information is collected:

• Full name and date of birth
• Mobile number and email address
• Documents required for identity verification (such as a national ID card)
• Your chosen username and password (passwords are always stored in encrypted form)

2.2 Transaction Information

When you deposit or withdraw funds via bKash, Nagad, Rocket, or Upay, transaction details such as amount, time, payment method, and transaction ID are recorded. This is essential for account security and fraud prevention.

2.3 Automatically Collected Information

When you visit our website, certain information is collected automatically, such as:

• IP address and device type
• Browser and operating system information
• Browsing patterns on the site and page visit records
• Login and logout times
• Preferences and settings collected via cookies

2.4 Information Provided Through Customer Support

If you contact us via live chat or email, details of that conversation may be stored for the purpose of improving support quality and resolving complaints.

3. How Information Is Used

baji2 uses the collected information for the following purposes:

3.1 Account Management and Service Delivery

Information is used to keep your account active, process transactions, award bonuses, and personalise your gaming experience. When you claim the 100% first-deposit bonus on baji2, your account information is verified before the bonus is awarded.

3.2 Security and Fraud Prevention

Information is analysed to detect and prevent unauthorised transactions, account hacking, and fraudulent activity. This is essential to protect the interests of all our users.

3.3 Ensuring Responsible Gaming

By monitoring your gaming habits, we aim to ensure you are playing responsibly. If needed, baji2 may provide you with support information.

3.4 Compliance with Legal Obligations

To comply with applicable laws and regulations, and in response to legitimate requests from authorities, certain information may be stored and provided.

3.5 Improving Customer Service

By reviewing the history of communications with you, we improve our service quality and customer satisfaction.

3.6 Sending Relevant Information and Offers

If you have given your consent, we may send you messages about new games, bonus offers, or site updates. You can request to stop receiving such messages at any time.

4. Information Storage & Security

baji2 applies industry-standard technical and administrative measures to keep your personal information secure. Our security framework is as follows:

• SSL Encryption: All data transfers on our website are secured with 256-bit SSL encryption.
• Secure Servers: Your information is stored on access-controlled, firewall-protected servers.
• Password Hashing: Your password is never stored in plain text — it is kept in hashed and salted form.
• Access Controls: Only authorised staff may access specific information when there is a legitimate reason to do so.
• Regular Security Reviews: Our systems undergo regular security audits and updates.

Your information is retained for as long as your account remains active. After an account is closed, some information may be kept for a specified period to meet legal obligations.

However, no data transmission over the internet can be guaranteed to be completely secure. While we take every precaution, you are also advised to keep your account password private and to avoid logging in on unfamiliar devices.

5. Sharing Information with Third Parties

baji2 does not sell, rent, or share your personal information with third parties for commercial purposes. However, limited information may be shared in the following circumstances:

5.1 With Payment Processors

Information required to process transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment processors. These processors operate under their own privacy policies.

5.2 With Technology Partners

We use the services of certain technology providers to operate our platform. They receive access only to the information necessary to perform specific functions and are contractually bound to maintain confidentiality.

5.3 Upon Request from Legal Authorities

Where required under a valid court order, government investigation, or applicable law, we may be obliged to provide information to the relevant authorities.

5.4 In the Event of Business Restructuring

In the event of a sale, merger, or restructuring of baji2's business, user information may be transferred to the relevant parties, though the terms of this policy will remain in effect.

6. Cookies & Tracking Technologies

The baji2 website uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for core site functionality, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyse site usage patterns, which helps us improve our services.

6.2 Managing Cookies

You can control or reject cookies through your browser settings. Please note that disabling essential cookies may affect some site functionality.

7. Your Rights

As a baji2 user, you have the following rights over your information:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (though this may not always be possible due to legal obligations).
• Right to Restrict Processing: In certain cases, you can request that the use of your information be limited.
• Right to Opt Out of Marketing: You have the right to opt out of promotional communications at any time.
• Right to Data Portability: You can request your information in a structured and readable format.

To exercise any of these rights, please contact our support team. We will respond to your request as promptly as possible.

8. Protection of Minors

baji2's services are for users aged 21 and above only. We do not intentionally collect any information from minors. Age verification is in place at the time of account creation.

If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the relevant account will be closed. If a parent or guardian believes their child has created an account without authorisation, please notify our support team.

9. Special Protection for Payment Information

baji2 takes extra precautions to protect your financial information:

• We never ask for or store your mobile banking PIN or password during transactions via bKash, Nagad, Rocket, or Upay.
• All financial transactions are completed through SSL-encrypted channels.
• Deposit and withdrawal records are retained for security and dispute resolution purposes.
• Suspicious transactions are automatically monitored and you are notified if necessary.

A minimum deposit of ৳300 and a minimum withdrawal of ৳1,000 apply. Withdrawals are typically processed within 5–30 minutes.

10. Changes to the Privacy Policy

baji2 may update this privacy policy from time to time. When significant changes are made to the policy:

• A special notice will be published on the website.
• A message may be sent to your registered email or mobile number.
• The "Last Updated" date at the top of the page will change.

Continued use of our services after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

11. Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated support team is able to assist in both Bengali and English.